Privacy Policy – Victoria & Claire

YOUR PERSONAL INFORMATION & HOW WE USE IT

At Victoria & Claire, your privacy is important to us. We collect, use, and store your personal data to provide you with excellent service and a personalized experience—both online and in our stores. Whether through our website or other communication channels, we treat your personal information with the utmost confidentiality and in full compliance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL DATA

We collect different types of personal data, depending on how you interact with us—either on our website or in-store:

If you are not registered, you can browse our site as a guest. We do not collect or use your personal data in this case. However, please note that you may not be able to access all features and services available to registered users.

When you register on our site, we will ask for basic personal information such as your name and contact details. This allows us to offer you services like order tracking, early access to exclusive items, personalized recommendations, and faster checkout.

To complete a purchase, you must be a registered user. We collect only the data necessary to fulfill your order, such as your name, delivery address, and payment details.

You can review or update your personal information at any time by logging into your Victoria & Claire account or contacting our customer care team.

USE OF YOUR PERSONAL DATA

We use the personal data you provide for the following purposes:

To deliver and manage our services. This includes responding to your inquiries, offering product recommendations, maintaining your shopping cart, reviewing service requests, and fulfilling orders (including payment verification and security checks).

MARKETING COMMUNICATIONS

Victoria & Claire may send you special offers, news, and exclusive promotions via email, SMS, RCS, or post if:

You can unsubscribe at any time by clicking the unsubscribe link in our emails. Please note that it may take a short while to fully process your request, so you might receive one or two additional communications during that time.

If you would prefer not to receive offers via post, SMS, or RCS, simply email us at: help.victoriaclaire@gmail.com, and we’ll take care of it. Please be aware that due to advance printing schedules for postal campaigns, you may still receive one final communication by mail.

Victoria & Claire